In today’s digital-first world, applying for a loan is no longer the paperwork-heavy, in-person experience it used to be. With just a smartphone and internet connection, you can now get approved for a loan from the comfort of your couch. But with convenience comes a new wave of security measures—one of the most talked-about is video call verification. The question is, is it the right choice for your loan? Let’s dive deep and find out.
What Is Video Call Verification?
Video call verification is a real-time video-based identity check used by many online lending platforms. Instead of showing up at a bank or submitting endless documents, applicants simply hop on a quick video call—often just a few minutes—where a representative confirms your identity.
During the call, you might be asked to:
- Show your face clearly on camera.
- Present your ID card (like a KTP).
- Answer a few personal questions (e.g., name, birth date, purpose of loan).
- Sometimes, make specific movements (like blinking or turning your head) to prove you’re not a video recording or AI-generated deepfake.
Why Lenders Use Video Call Verification
With the rise of fraudulent applications, video call verification is fast becoming the go-to method for ensuring the borrower is who they claim to be.
Here’s why it’s popular:
- Stronger Identity Protection
- Video calls help eliminate the risk of identity theft and fake documentation.
- Real-Time Authentication
- The process happens live, reducing delays in processing and making approval faster.
- Human Touch in Digital Lending
- A brief interaction with a real person adds trust and reassurance for both borrower and lender.
How the Process Works: Step-by-Step Guide
Ready to apply for a loan using video call verification? Here’s a simple guide to walk you through it:
Step 1: Choose a Trusted Loan App
Select a reputable online lending platform that offers secure and legal services. Make sure it’s registered with your country’s financial authority (like OJK in Indonesia).
Step 2: Complete Your Online Application
- Fill out the form with your personal details.
- Upload necessary documents (e.g., KTP, income proof, bank account info).
- Specify the loan amount and tenor you prefer.
Step 3: Schedule or Initiate a Video Call
After submission, the system may prompt you to either:
- Schedule a video call at a convenient time.
- Or connect instantly with an agent if one is available.
Step 4: Go Through the Video Verification
During the call:
- Make sure you’re in a quiet, well-lit area.
- Have your original ID ready (no photocopies).
- Follow the agent’s instructions closely.
This part usually takes less than 5 minutes.
Step 5: Wait for Approval
Once the video call is complete, the loan provider will finish the verification process and notify you—often within a few hours—whether your loan has been approved.
Pros and Cons of Video Call Verification
✅ Pros:
- Faster approval: Skip in-person queues.
- Safer: Reduces identity fraud.
- More accessible: No need to travel or visit an office.
⚠️ Cons:
- Requires stable internet: Poor connection can disrupt the process.
- Privacy concerns: Some users are uncomfortable showing their face or ID live.
- May feel intimidating: Especially for first-time borrowers or those unfamiliar with video tech.
Is It the Right Choice for You?
Whether video call verification is right for you depends on a few factors:
- If you value speed and convenience, it’s an excellent choice.
- If you prefer human interaction over fully automated AI checks, it offers a perfect blend.
- If you’re concerned about data privacy, make sure the app uses end-to-end encryption and has a clear privacy policy.
For most people, especially millennials and Gen Z, video call verification feels natural—it’s just like a quick FaceTime, but with your money on the line.
Tips to Stay Safe During Video Verification
- Use only official apps/websites. Avoid clicking on suspicious links or downloading APKs from untrusted sources.
- Check for reviews and app ratings before applying.
- Read the loan terms carefully—interest rate, tenure, fees—before agreeing.
- Never share OTPs or passwords during the call.
Final Thoughts: The Future of Loan Verification
Video call verification is more than a passing trend—it’s part of the evolution toward smarter, safer, and more human-centered financial services. With identity fraud on the rise, lending platforms are prioritizing secure methods that still respect the user’s time and comfort.
So, if you’re planning to apply for a loan and the platform offers video call verification, don’t be intimidated. It might just be the most seamless and secure way to get your funds approved in record time.
In a world where everything is getting digitized, the face-to-face touch of a video call brings back a bit of human connection. The next time you need quick cash, ask yourself: Wouldn’t a 5-minute call be worth a smooth loan experience?
